American Underground

First – Customer Coach

First – Customer Coach

When it comes to coaching, we always want to lead by listening–meaning much of our work starts by listening, asking probing questions and learning from our agents. Alongside the Head of Customer Coaching, you will help build and manage a coaching program to help realtors leverage First’s platform to grow their business. As part of your role, you will work with First’s product team to suggest features that automate and streamline key coaching processes, and identify product gaps leading to churn, and propose/implement solutions.

For more info and to apply, click here.